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Business Development and Sales Management\u30fbCreate and maintain a proactive business plan focused on sales by constantly monitoring store sales targets, addressing issues (stock, staffing, and merchandising etc..) and adjusting ensure the region\/market to achieve their annual sales goals. Regularly keep leadership team updated on sales performance & challenges.\u30fbIdentify opportunities to improve performance. Develop strategies to raise performance in all stores and return under-performing locations to profit targets.\u30fbContribute to the development of marketing programs that drive sales and traffic; lead the region's retail teams to effectively execute marketing programs to XXXXX standards\u30fbAchieve target KPI's including Cross Selling, UPT, conversion rate, sales, and profit targets.\u30fbBudget & plan the resources to support the business development plan such as manpower planning & store expenses and increase store productivity.\u30fbNurture and develop relationship with landlords and departments stores to ensure optimal real-estate locations to develop the overall Brand imagCustomer Understanding & Engagement\u30fbDemonstrate customer centric behavior with both internal and external customers through hospitality and engagement.\u30fbLead the region's teams to deliver a premium customer experience, utilizing XXXXX Selling Flow 2.0 and training programs to strengthen team capability on customer engagement to provide the highest level of customer service. Hold Store Management team accountable for in store training\/learning initiatives to support a high level of service.\u30fb growth of our customer data base through holding teams accountable for high level integrity of customer data, a focus on CRM outreach and customer development methods, and building customer loyalty by creating an emotional connection with XXXXX.\u30fbLeverages the customer experience in stores with both service standards and best practice in place and hold managers accountable to them\u30fbMaintain strong presence and engagement in community of customers and competitors.Team Development\u30fbDetermine organizational structure, budgeting, and staffing requirements for the retail division. Set a vision for the retail organization to create an environment of inclusion and engagement\u30fbIdentify and drive opportunities to build retail capability; Partner with HR to define retail people standards as regards key capabilities and experiences to support the ongoing development of the retail organization\u30fbHire and develop a best-in-class team of Store Managers and Area Managers\u30fbManage performance review and development programs for all management staff. Address performance issues and create development plans to build talent and succession pipelines\u30fbActively support and coach the market retail managers to achieve their business goals and develop a cadre of future retail leaders for the organizationBrand Presentation\u30fbPartner with GMM and Market Head to define buying strategy by initiating recommendations in commercial sales planning, providing input on sales mix definition, assortment planning and collection selection buying.\u30fbMaintain overall accountability for optimizing product consolidation to drive sell-through performance (productivity).\u30fbBuilds capability in relation to product knowledge across the retail organization as a key lever for driving the business. Support product training initiatives by ensuring teams are ready and available to participate in sessions.\u30fbMake creative initiatives to maximize sales revenues e.g., Trunk Shows Bespoke Events\u30fbEnsure alignment, support, and resource allocation across markets for the successful implementation of brand VM standards.\u30fbEnsure visual merchandising action accentuates the brand communications to develop the business.\u30fbEnsure store experience (team grooming, music, video, food, beverage, etc.) and store maintenance is up to standards according to Company guidelines.
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\u30fbRelevant experience of 8-10 years in retail leadership role including:
\u30fbProven record on formulating business strategy and execution to deliver the results
\u30fbSolid performance in understanding customer trends, drive business through customer portfolio management Solid experience in building value-based customer relationship
\u30fbWorking experience in working with merchandising\/planning team on product offering strategy as well as products movement across the POS
\u30fbProficient experience in building retail team capability including talent management, training deployment, talent acquisition and integration
\u30fbExperience in working in a cross function or multi stakeholder working environment
\u30fbLanguages Fluent in Japanese and business proficiency in English
\u30fbTravel requirements 40% travel in Japan is required as well as annual trips to Milan
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show more","tags":"","url_out":"https:\/\/ja.jooble.org\/desc\/-1019284013849053578?ckey=creative-director&rgn=-1&pos=15&elckey=6648660462828140183&pageType=21&p=1&sid=-4933370373268417074&jobAge=5751&relb=100&brelb=100&bscr=4439.617&scr=4439.617&iid=1469696019649143485","salary":"","currency":"JPY","pubDate":1728918705,"expDate":1731510705}